“Excellence as the Bottom Line”: How to Leverage Quality Management for Tangible Business Success (Part II of IV)

A well-known truism from philosopher Aristotle, is: “We are what we repeatedly do. Excellence is not an act, but a habit.” When running a small business, your world is governed by commitment to excellence and continuous improvement of employee engagement, customer service, operations, program delivery, etc. Executives are forever navigating the tension between ambition and…

“Excellence as the Bottom Line”: How to Leverage Quality Management for Tangible Business Success (Part I of IV)

Author: Natasha Williams, Chief Operating Officer, IntegrityM A well-known truism from philosopher Aristotle, is: “We are what we repeatedly do. Excellence is not an act, but a habit.” When running a small business, your world is governed by commitment to excellence and continuous improvement of employee engagement, customer service, operations, program delivery, etc. Executives are…

Data Analytics & COVID-19 Recovery: A Math-Free Explanation

Data Analytics is an indispensable tool being used in COVID-19 recovery efforts. Many of us take for granted that this is being used, but are not quite sure how.  IntegrityM CTO Swathi Young and COO Natasha Williams break down the basics of Data Analytics and COVID-19 to shed light on the role this field plays….

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